Tuesday, October 29, 2019

Hsieh Forbes Column On Government Quality Metrics And Unintended Consequences

My latest Forbes piece is now out: "How Patients Pay The Price For Unintended Consequences Of Government Health Care".

I discuss how various government "quality" metrics intended to improve patient care can have the exact opposite effect.

This is an example of Goodhart's Law in action, sometimes phrased as, "When a measure becomes a target, it ceases to be a good measure."